Support

Need a hand with Plansy? Most answers are below, and you can always reach us on Discord.

Questions, bugs, or feedback? Join our Discord to reach us and other Plansy users.

Getting started

Start an event, then tap Invite and share the link. Anyone can tap it and join as a guest — no account needed. To save your events for good, sign in with Apple from your Profile.

Managing your subscription

Plansy Pro is billed through your Apple account. To view, change, or cancel it:

Open the iPhone Settings app
Tap your name at the top → Subscriptions
Select Plansy to manage or cancel

Cancelling stops the next renewal; you keep Pro until the current period ends. Refunds are handled by Apple.

Deleting your account

You can permanently delete your account and all your data right in the app: Profile → Delete account. This immediately removes your profile, the events you host, your memberships, messages, photos, and expenses. It can't be undone.

Reporting or blocking

Press and hold any chat message or album photo to report it or block the person who posted it. Blocked members' messages and photos disappear from your view. We review every report.

Common questions

Do my friends need the app to join? No — they can view and participate from the invite link as guests.
Is my group's content private? Yes. Event content is only visible to members of that event.
How does Tab it work? Add expenses, and Plansy shows who owes who. Tap Tab it to open the payer's Venmo, PayPal, or Cash App — it's free for everyone.